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Bookings,
Deposits and Outstanding Balances
We can provisionally reserve cabins for you by telephone, but bookings can
only be confirmed for you on receipt of a properly completed booking form
and the appropriate deposit Your booking form and our acknowledgement
constitute a legally binding contract between you and Away4awhile. We will
be bound to provide you with the accommodation as booked and you in turn
will be bound to pay the balance of the cost which must be paid at least six
weeks before the start of the holiday.
Cancellation
Should you be forced to cancel your holiday you must advise us immediately
and confirm it in writing. On cancellation you will be liable for the full
cost of the holiday whether or not you have paid the balance due, unless we
are able to resell the accommodation that you had booked, when we refund any
amounts paid less the deposit Please see cancellation scheme below.
We reserve the right to regard changes to dates after confirmation as
cancellation.
Cancellation
Scheme
To safeguard your deposit and balance of payment against unforeseen
cancellation due to accident, illness or death, from any cause, of a member
of the party or close relative we recommend that you take part in our
Cancellation Scheme or alternatively take out your own holiday insurance.
The charge of 5% of the cost added to the initial deposit will enable us to
return all the deposit and the balance paid to us if cancellation is
necessary for any of the reasons listed above. Claims under this scheme will
require documentary evidence, i.e. doctors certificate etc. The decision of
the proprietors of Away4awhile is final.
Right
of Termination
We reserve the right to decline a booking without assigning a right to do
so.
We reserve the right to terminate a holiday should the person in our opinion
have placed the boat, its equipment or other passengers in danger of damage
or injury by ignoring safety advice or instructions from the crew or British
Waterways Officials We reserve the right to terminate the holiday of any
passenger found smoking inside the boat or in the opinion of the Master of
the boat behaves in such a manner that is disruptive to other passengers.
Any refund of the price of the holiday would be entirely at our discretion.
We reserve the right to cancel any holiday for which there are insufficient
bookings or if due to circumstances outside of our control it is impossible
to carry out the holiday as stated. In those circumstances you will if
possible be offered alternative dates. Otherwise any sum received from you
will be returned in full, but you shall have no claim on any account against
us.
Water
Restrictions and Force Majeure
We reserve the right to alter or amend a published route if this is made
necessary by canal stoppages, water shortages, flood or we deem it to be in
the best interests of our passengers. You shall have no claim against us and
no particular right of cancellation, should any rerouting be necessary.
Whilst we make every effort to keep to our advertised holiday we shall not
be liable for any loss to you caused by the delay, mechanical breakdown,
failure to keep to time, or cause whatsoever.
Personal
Accident and Guests Property
We shall not be liable for any loss or damage to any article or personal
property belonging to you which may sustain damage during the holiday or
whilst the articles are upon the boat or on any vehicles or premises
belonging to us or our agents.
Except in respect of death or personal injury caused by our negligence, we
shall not be liable for any personal injury suffered by you during the
holiday or whilst upon the boat, or premises or vehicles belonging to us or
our agents, however caused.
We will not be liable for any loss or damage to your vehicle or its contents
at the Boat Yard. We reserve the right to offer alternative parking
location. Keys to vehicles must be left at the Boat Yard during your
holiday.
General
No children under 14 will be carried, except on a whole boat charter when
additional booking conditions will apply. No pets may be brought aboard the
boat unless by special arrangement in the case of guide dogs. Smoking is not
permitted inside the boats.
We reserve the right to levy a surcharge should our VAT rating or the rate
of VAT change. Whilst every effort is made to ensure the accuracy of the
contents of our brochure and publicity material we shall not liable for any
inaccuracies that may exist.
These conditions shall operate accordance with English Law and the parties
submit to the jurisdiction of the English Courts.